We ship all in stock products within 2 days after placing an order.
Order Status: Order status can be viewed by logging into your online account. Your username is your email address. You can retrieve shipment tracking information by logging on.
Please view our terms and conditions page for shipping prices.
International Shipping: We do ship internationally but can only estimate cost and you will be charged actual shipping. International shipments usually take 3-5 days but due to customs we can not guarantee that and some packages can take far longer.
You can contact us at PersonalizedPresents, by using the form at the bottom of this sceen or emailing email@example.com
PHONE ORDERS:Although we would be happy to walk you through the order process and answer any questions you may have, due to accuracy issues all orders must be placed through our website. All phone orders will not be returnable or exchangable for any reason.
SHIPPING INQUIRIES: USPS will send tracking infomation directly to you via your email address once your item has shipped and only if the email address provided to us is a valid email address. If you have not received this email you can log on to your account and the status of your order will be listed. Please note time in transit shown below. USPS does not deliver on Sunday. The map below gives ground shipping time to your shipping area. Should you need your item sooner, then you need to select an expedited shipping method available at checkout. (Please remember to add our production time of 7 days to shipping time for your expected delivery time.) Also remember to exclude Sunday and Holidays in estimating delivery time.
ALL ADDITIONAL SHIPPING INQUIRIES MUST BE MADE THROUGH AN EMAIL TO firstname.lastname@example.org. If you have not received notification that your order has shipped please wait until it has been one week since ordering to inquire about order status otherwise we may not be able to assist you. Our business is located at:
81 Knollwood Drive
Wolcott, CT 06716
Shipping inquiries must be made through email only!
Customer Support via Email 7 days a week 9am-8pm